Creative... Unique... Individual...art pieces handcrafted by artisans from all over the world.
Our contact information
info@sol-la.com
By standard mail:
Sol-La Handmade Gifts
44 Garth Road
Scarsdale, NY 10583
By phone:
914-723-2123 (between 10 a.m. and 6 p.m. eastern time zone)
info@sol-la.com
info@sol-la.com
By standard mail:
Sol-La Handmade Gifts
44 Garth Road
Scarsdale, NY 10583
By phone:
914-723-2123 (between 10 a.m. and 6 p.m. eastern time zone)
info@sol-la.com
Shipping Information:
Our packages are sent Monday - Friday via the U.S. Postal Service, Federal Express or through freight carriers for oversized items such as furniture. Orders typically ship the same day if received by 3 pm Mountain Time. Standard delivery normally takes 5-7 business days. Shipping and Handling Charges
Shipping and handling charges include order processing, packaging, handling and shipping.
Standard Delivery (continental USA only)
Refund, Returns and Cancellation Policies:
If, at any time or for any reason, you do not feel your purchase has lived up to your expectations, please contact customer service via email, or over the telephone at 1-914-723-2123 for assistance in returning these items.
Address for returns: Sol-La Handmade Gifts Returns Department 44 Garth Rd. Scarsdale, NY 10583
Frequently Asked Questions: How do I know if an item is in stock?
Answer: Product Information
If an item is on back order, a notation will appear in your shopping bag. The notation will say, "Back ordered" and provide an approximate date that we are expecting our next shipment. Please note that it takes an additional 7-10 days for you to receive the merchandise after we have received it in our distribution center.
Website Information
1.Is your site secure? Answer:
Yes, At Sol-La we use SSL (Secure Socket Layering) 128-bit encryption to protect your information as it travels over the Internet. We also hold a secure key, or digital certificate, through Digital Signature Trust. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.
Shipping Information
1.How do I check or track my order status? Please contact us at 1 914 723 2123 between the hours of 10:00 a.m. and 7:00 p.m., Eastern Time. We would be happy to check your shipment status and track any packages out for delivery. 2.What are your shipping costs? Answer:
Standard Delivery (Continental U.S. only) If Your Order Totals_____________________Add Up to $15.99_____________________________$ 5.95 $16.00 to $24.99_________________________$ 6.95 $25.00 to $44.99_________________________$ 7.95 $45.00 to $64.99_________________________$ 9.95 $65.00 to $99.99_________________________$11.95 $100.00 to $124.99_______________________$13.95 $125.00 to $174.99_______________________$15.95 $175.00 to $199.99_______________________$18.95 $200.00 to $249.99_______________________$21.95 $250.00 and over_________________________$26.95
3.What shipping methods do you use? Answer:
Our packages are sent via the U.S. Postal Service, UPS or through freight carriers for oversized items such as furniture.
5.When can I expect my expedited shipment to arrive?
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
Our packages are sent Monday - Friday via the U.S. Postal Service, Federal Express or through freight carriers for oversized items such as furniture. Orders typically ship the same day if received by 3 pm Mountain Time. Standard delivery normally takes 5-7 business days. Shipping and Handling Charges
Shipping and handling charges include order processing, packaging, handling and shipping.
Standard Delivery (continental USA only)
Refund, Returns and Cancellation Policies:
If, at any time or for any reason, you do not feel your purchase has lived up to your expectations, please contact customer service via email, or over the telephone at 1-914-723-2123 for assistance in returning these items.
Address for returns: Sol-La Handmade Gifts Returns Department 44 Garth Rd. Scarsdale, NY 10583
Frequently Asked Questions: How do I know if an item is in stock?
Answer: Product Information
If an item is on back order, a notation will appear in your shopping bag. The notation will say, "Back ordered" and provide an approximate date that we are expecting our next shipment. Please note that it takes an additional 7-10 days for you to receive the merchandise after we have received it in our distribution center.
Website Information
1.Is your site secure? Answer:
Yes, At Sol-La we use SSL (Secure Socket Layering) 128-bit encryption to protect your information as it travels over the Internet. We also hold a secure key, or digital certificate, through Digital Signature Trust. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.
Shipping Information
1.How do I check or track my order status? Please contact us at 1 914 723 2123 between the hours of 10:00 a.m. and 7:00 p.m., Eastern Time. We would be happy to check your shipment status and track any packages out for delivery. 2.What are your shipping costs? Answer:
Standard Delivery (Continental U.S. only) If Your Order Totals_____________________Add Up to $15.99_____________________________$ 5.95 $16.00 to $24.99_________________________$ 6.95 $25.00 to $44.99_________________________$ 7.95 $45.00 to $64.99_________________________$ 9.95 $65.00 to $99.99_________________________$11.95 $100.00 to $124.99_______________________$13.95 $125.00 to $174.99_______________________$15.95 $175.00 to $199.99_______________________$18.95 $200.00 to $249.99_______________________$21.95 $250.00 and over_________________________$26.95
3.What shipping methods do you use? Answer:
Our packages are sent via the U.S. Postal Service, UPS or through freight carriers for oversized items such as furniture.
5.When can I expect my expedited shipment to arrive?
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
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